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Security Update, December 22, 1999

The Windows 98 Second Edition Shutdown Supplement addresses shutdown issues on systems with hardware/software configurations specific to Windows 98 Second Edition. Installing this update will resolve such issues as computers restarting when "Shut down" is selected and computers not responding during shutdown.

Microsoft recommends following the troubleshooting steps outlined in the Microsoft Knowledge Base Article How to Troubleshoot Windows 98 Second Edition Shutdown Problems. (This site is in English.) If, after following the steps outlined in this article, the system continues to exhibit shutdown problems, then Microsoft suggests applying this update.

Some users have tried to address shutdown issues by replacing the Windows 98 Second Edition version of CONFIGMG.VXD with the Windows 98 version. Microsoft strongly recommends that users do not do this. This is an untested scenario that could result in blue screens, ACPI errors and hardware failures. This update will check to see if the appropriate version of CONFIGMG.VXD is installed on the system and replace any older versions with the Windows 98 Second Edition version.

System Requirements
Windows 98 Second Edition

How to use
You don't need to do anything after downloading.

How to uninstall
Save your work and close all open applications before attempting to uninstall this component. You will need to have your original Windows 98 Second Edition CD available to uninstall this component.

1. Click Start, point to Find, and click Files or Folders.
2. Search for 239887un.inf.
3. Once this file is displayed, right-click on the file and choose Install.

Note 239887un.inf is a system file. If your search returns no results, the system files might be hidden. Follow these steps to display system files:

1. Click Start, point to Programs, and then click Windows Explorer.
2. Click Tools, and then click Folder Options (in some versions of Windows, Folder Options is located under View).
3. Click the View tab.
4. Under Hidden files, click Show all files.
5. Make sure that Hide file extensions for known file types is not selected.
6. Click Apply, and then click OK.
7. Click Search Now to restart your search.

Important System files should be visible only temporarily. To hide the system files after receiving your search results, follow steps 1 through 3, above. For step 4, click Do not show hidden or system files.

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