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Remote Assistance Used with Network Cards and Firewalls (Windows XP 64-bit Edition)

This update resolves the "Remote Assistance May Not Connect to a Multiple-Homed Windows XP Computer with the Personal Firewall Feature Enabled" issue in Remote Assistance, and is discussed in Microsoft Knowledge Base (KB) Article Q308210. Remote Assistance can fail when the user is behind a firewall and has multiple network cards. Download now to use Remote Assistance from behind a firewall with multiple network cards.

For more information about this issue, read Microsoft KB Article Q308210. (This site is in English.)

System Requirements
This update applies to Windows XP 64-bit Edition.

How to use
Restart your computer to complete the installation.

How to uninstall

1. Click Start and then click Control Panel.
2. Click Add/Remove Programs.
3. Select Windows XP Hotfix (SP1) [See Q308210 for more information], and then click Change/Remove.

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