TITLE: HP PC Hardware Diagnostics Windows
VERSION: 2.7.2.0 REV: A PASS: 1.0
DESCRIPTION:
This package provides HP PC Hardware Diagnostics for supported computer models
that are running a supported operating system. HP PC Hardware Diagnostics
Windows allows HP customers to run diagnostic tests to determine if the computer
hardware is functioning properly. The tool runs within the Windows operating
system in order to diagnose hardware failures.
PURPOSE: Routine
SOFTPAQ NUMBER: sp157445
SOFTPAQ FILE NAME: sp157445.exe
SOFTPAQ MD5: 430A11DF0E293910E32EF8BFD404C48C
SUPERSEDES: sp156862
EFFECTIVE DATE: March 13, 2025
CATEGORY: Diagnostic
SSM SUPPORTED: Yes
PRODUCT TYPE(S):
Consumer Desktops;Desktops;Notebooks
HARDWARE PRODUCT MODEL(S):
HP EliteBook 8 G1i 16 inch Notebook AI PC
HP EliteBook 8 G1a 16 inch Notebook Next Gen AI PC
HP ZBook X G1i 16 inch Mobile Workstation PC
HP ZBook 8 G1as 14 inch Mobile Workstation PC
HP Engage One Pro 19.5 G2 All-in-One System
HP 15.6 inch Laptop
HP OmniStudio X 31.5 inch All-in-One
HP ZBook 8 G1ah 14 inch Mobile Workstation PC
HP Pavilion x360 14 inch Laptop
HP 17 17.3 Laptop
OMEN 35L Gaming Desktop
HP OmniDesk AI Desktop
HP ProDesk 2 SFF G1i E
HP EliteBook 8 Flip G1i 13 inch Notebook AI PC
HP 240 14 inch G10 Notebook PC
HP Pavilion Plus 16 inch Laptop
HP OmniDesk Desktop
HP OmniBook 5 Flip 14 inch 2-in-1 Laptop PC
HP Z2 Mini G1i Workstation
HP 23.8 inch All-in-One
HP ZHAN 99 Pro Tower G1i AI
OMEN 16L Gaming Desktop
HP OmniBook X 14 inch Laptop
OMEN 16 inch Gaming Laptop PC
HP EliteBook 8 G1a 13 inch Notebook AI PC
HP 14 Laptop
HP OmniBook 3 14 inch Laptop Next Gen AI PC
OMEN MAX 16 inch Gaming Laptop PC
HP Envy x360 16 inch Laptop
HP 255R 15.6 inch G10 Notebook PC
HP 27 inch All-in-One
HP 250R 15.6 inch G9 Notebook PC
HP OmniBook X Flip 16 inch 2-in-1 Laptop AI PC
HP OmniBook 3 15.6 inch Laptop Next Gen AI PC
HP OmniBook 7 16 inch Laptop AI PC
HP EliteBook 8 G1a 14 inch Notebook AI PC
HP OmniStudio X 27 inch All-in-One
HP ZBook Ultra G1a 14 inch Mobile
HP EliteDesk 8 Mini G1a Desktop PC
HP 14 inch Laptop
HP 250 15.6 inch G9 Notebook PC
HP EliteBook 8 G1i 16 inch Notebook Next Gen AI PC
HP 240R 14 inch G10 Notebook PC
HP OmniBook 5 16 inch Laptop
HP ProDesk 2 Tower G1a E AI
HP OmniBook 7 14 inch Laptop AI PC
HP Spectre x360 2-in-1 16 inch Laptop
HP 240R 14 inch G9 Notebook PC
HP ENVY x360 14 inch Laptop
HP EliteBook 6 G1q 14 inch Notebook Next Gen AI PC
HP Slim Desktop
HP 15.6 inch Laptop AI PC
HP Envy x360 14 inch Laptop
HP OmniBook 7 14 Laptop
HP ProDesk 2 Tower G1i
HP EliteBook X G1a 14 inch Notebook Next Gen AI
HP ZBook 8 G1i 14 inch Mobile Workstation PC
HP 250 15.6 inch G10 Notebook PC
HP EliteBook 8 G1i 13 inch Notebook AI PC
HP Fortis Flip G1i 11 inch
HP OmniBook X Flip 14 inch 2-in-1 Laptop Next Gen AI PC
HP EliteBook Ultra 14 G1i Notebook Next Gen AI PC
Victus by HP 15.6 inch Gaming Laptop
HP OmniBook 7 16 inch Laptop
HP ZBook 8 G1i 16 inch Mobile Workstation PC
HP ProDesk 2 Tower G1a AI
HP ProDesk 2 Tower G1i E
HP EliteBook 8 G1a 13 inch Notebook Next Gen AI PC
HP OmniBook X 16 inch Laptop AI PC
Victus by HP 16.1 inch Gaming Laptop
HP EliteDesk 8 Mini G1a Desktop Next Gen AI PC
HP EliteBook 8 G1a 16 inch Notebook AI PC
HP EliteBook 8 G1i 14 inch Notebook Next Gen AI PC
HP EliteBook 8 G1a 14 inch Notebook Next Gen AI PC
HP OmniBook 5 16 Laptop
HP OmniBook X 17.3 inch Laptop
HP 255 15.6 inch G10 Notebook PC
HP OmniBook 7 16 inch Laptop Next Gen AI PC
HP Engage One Pro 15.6 G2 All-in-One System
HP Pavilion 16 inch Laptop
HP OmniBook X 16 inch Laptop
OMEN 35L VALORANT Limited Edition Gaming Desktop
HP OmniBook X Flip 16 inch 2-in-1 Laptop Next Gen AI PC
OMEN 35L VALORANT Gaming Desktop
HP 17 Laptop
HP 256R 15.6 inch G9 Notebook PC
HP 240 14 inch G9 Notebook PC
HP ZBook 8 G1ak 14 inch Mobile Workstation PC
HP ProBook 4 G1q 14 inch Notebook Next Gen AI PC
HP OmniBook 7 17.3 inch Laptop
OMEN 16 16.1 inch Gaming Laptop
HP 250R 15.6 inch G10 Notebook PC
HP 245 14 inch G10 Notebook PC
HP Engage One Pro 23.8 G2 All-in-One System
HP EliteBook 8 G1i 14 inch Notebook AI PC
HP OmniBook 7 13.3 inch Laptop
HP OmniBook Ultra 14 inch Laptop
OMEN 16 16.0 inch Gaming Laptop
OPERATING SYSTEM(S):
Microsoft Windows 10 version 1709 (64-bit)
Microsoft Windows 10 version 1803 (64-bit)
Microsoft Windows 10 version 1809 (64-bit)
Microsoft Windows 10 version 1903 (64-bit)
Microsoft Windows 10 version 1909 (64-bit)
Microsoft Windows 10 version 2004 (64-bit)
Microsoft Windows 10 version 20H2 (64-bit)
Microsoft Windows 10 version 21H1 (64-bit)
Microsoft Windows 10 version 21H2 (64-bit)
Microsoft Windows 10 version 22H2 (64-bit)
Microsoft Windows 11 IoT Enterprise LTSC 24H2 (64-bit)
Microsoft Windows 11 version 21H2 (64-bit)
Microsoft Windows 11 version 22H2 (64-bit)
Microsoft Windows 11 version 23H2 (64-bit)
Microsoft Windows 11 version 24H2 (64-bit)
Microsoft Windows 11 version 24H2 on ARM (64-bit)
Windows 10 IoT Enterprise 2019 LTSC 64-bit
Windows 10 IoT Enterprise 2021 LTSC 64-bit
LANGUAGE(S): Global
ENHANCEMENTS:
- Disk Read Verify Diagnostics improvement
PREREQUISITES:
- You must be logged on as an administrator to install this update.
- You must have a Microsoft Windows operating system.
HOW TO USE:
1. Download the file by clicking the Download or Obtain Software button and
saving the file to a folder on your hard drive (make a note of the folder where
the downloaded file is saved).
2. Double-click the downloaded file and follow the on-screen instructions.
Copyright (c) 2025 HP Development Company, L.P.